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Order & Delivery Policy

All orders placed through the website are subject to Framework Sports acceptance. This means that Framework Sports may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason and without liability. If we are unable to supply the goods requested, we will cancel the order and any pending transactions promptly. Please be aware that funds may take several days to reallocate in your account. Pre-order dates are provisional and although we receive most stock on time, we cannot be held responsible for any costs incurred for your time or services paid for if there are delays in receiving stock from our suppliers or eventual non-supply of product.

SHIPPING METHOD

We currently use either Royal Mail 24 or DPD courier service depending on the size/value of package. We aim to despatch all orders the same day they are received (excluding pre-orders) although this may not always be possible for reasons such as stock availability or volume of orders being processed on any particular day. In general, if an order is placed by 1600 hrs on a normal business weekday, Framework Sports will despatch via Royal Mail or DPD on the same business day.

DELIVERY CHARGES

We aim to keep delivery charges to a minimum and only cover our costs with either Royal Mail or DPD. Please note that the shipping cost of SLINGERBAG is already included in the price for orders with a destination of mainland UK. Additional shipping charges will apply on all product orders for shipment to Isle of Wight, Isle of Man, Channel Islands, Northern Ireland, Eire, Scottish Highlands, Scottish Isles and Scilly Isles and these extra charges will be notified at checkout for website orders and over the phone for phone orders. Should you have any questions about delivery charges, please either call us on +44 (0)1730 893018 or email us at sales@frameworksports.com. We are always on hand to answer your queries.

PAYMENT METHODS

Framework Sports accepts the following forms of payment:

  • UK Bank Transfer (BACS)
    NAT WEST BANK
    Sort Code 51-61-09.
    Account 70094616
    Framework Sports & M
  • International Bank Transfer
    BIC: NWBKGB2L
    IBAN: GB98NWBK51610970094616
    Framework Sports & M
  • Credit Card (Visa, Mastercard)
  • Debit Cards (Visa, Maestro)